Restorations & Repairs PDF Print E-mail

We know how important it is to you to have your watches working and your jewelry looking its best.  It is our pleasure to offer repair and restoration services for your items that need special attention.  In order to serve you with the best customer service possible we recommend that you make an appointment to serve all of your repair and restoration needs.  Also, taking a look at our frequently asked questions, while setting up an appointment, will help expedite your repair and restoration process, and success.

 
 
 
 
 
Would you prefer to have an estimate of the cost for your repair, if so, via email or telephone.
 
 
 


 
 

Repairs FAQs:

Is there a minimum charge for repairs?

  • Yes.  The minimum charge is $25.00

Are you able to change watch batteries?

  • Yes.

How long does it take?

  • We will be able to have the watch battery installed by the next day.

Are you able to take links out of watches?

  • Yes.
How long does it take?          
  • We will be able to have the watch ready for you by the next day, but typically while you wait. 
How long, on average, does it take to have an item of jewelry repaired?
  • It takes 2-4 weeks, on average, to have an item of jewelry repaired. 
Why does it take 2-4 weeks?
  • We send each jewelry repair to our trusted bench jeweler to inspect and work on with care. 

Are my jewelry items insured? 

  • Yes. Your items are completely insured for the full retail/replacement value while they are in out possession.